SHIPPING POLICY
At Zahrah by Zainab, we are dedicated to providing prompt and secure delivery of your orders. Our shipping policy is designed to ensure you receive your elegant products efficiently and reliably. Enjoy a smooth shopping experience with our commitment to quality service.
SHIPPING PROCESS
Order processing:
Orders are processed within 3-4 business days, including packing and quality checks. We ensure each order is handled with care and dispatched promptly.
Shipping time:
Once processed, orders are shipped out using trusted courier services. The delivery time may vary based on location and the courier’s schedule.
SHIPPING CHARGES:
Currently there are no shipping chargers on orders above 2500 INR
DELIVERY INFORMATION
Delivery Areas:
We deliver to all parts of India.
Estimated Delivery Time:
While we strive to deliver your order as quickly as possible, please note that delivery may vary due to factors such as distance, couriers’ schedules, and local conditions.
Order Tracking:
Upon dispatch, you will receive a WhatsApp message or and e-mail with the courier details and tracking number, allowing you to monitor the status of your delivery.
LIABILITY
Courier Partners:
we partner with reputable courier companies to ensure safe and timely delivery of your products.
PROOF OF DELIVERY:
To ensure the best possible experience with Zahrah by Zainab, we kindly request our customers to record a video while opening the package upon delivery. This video will serve as proof of the product's condition at the time of receipt.
Please acknowledge the proof of delivery provided by the courier upon receiving your order.
Limitation of the liability: Zahrah by Zainab is not responsible for delays caused by postal services or couriers. However, we will do our best to help resolve any issues that arise from such delays.
CUSTOMER SUPPORT:
For any queries or assistance regarding your order’s shipping and delivery, please contact our customer support team at zahrahbyzainab@gmail.com or our Instagram handle: @zahrahbyzainab We are here to assist you and ensure a pleasant shopping experience with us.
Thank you for choosing Zahrah by Zainab.
We look forward to serving you!
