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FAQs

Below are some of are common questions

At Zahrah by Zainab, we strive to process and ship your orders as quickly as possible. Once your order is confirmed, it typically takes 1-2 business days to process. Shipping times vary based on your location but generally range from 3-7 business days within the country. You will receive a notification with tracking details once your order has been shipped.

After you place an order, you will receive an order confirmation email with your order details and payment information. If you do not receive this email within a few minutes, please check your spam folder or contact our customer support team to ensure your order was successfully placed.

If you need to update your shipping address, please contact us as soon as possible. We can make changes if the order has not yet been shipped. However, once your order is processed and shipped, we are unable to modify the address. To prevent delays, we recommend double-checking your shipping information before placing your order.